We want you to shop with confidence at TrendyTown. If you're eligible for a return, we’ll ensure your refund is processed smoothly.
✅ Refund Eligibility
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Refunds are applicable only for:
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Defective or damaged products
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Incorrect items received
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Out-of-stock cancellations
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Returned items must pass our quality inspection before refund initiation.
💳 Refund Methods
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Prepaid Orders: Refunded to the original payment method (credit/debit card, UPI, etc.)
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COD Orders: Refunded via bank transfer or UPI. You'll be asked to share your bank/UPI details during the process.
⏳ Refund Timeline
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Once we receive and verify the returned product:
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Prepaid Refunds: Processed within 2–5 working days
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COD Refunds: Processed within 5–7 working days
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❗ Important Notes
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Refunds will not be initiated if:
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Returned item is used/damaged/missing original packaging
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Request is made after the return window (7 days)
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Refunds may take longer during peak seasons or due to banking delays